At Koyna's Heritage, we take pride in offering authentic, locally sourced products. Your satisfaction is important to us, and we aim to ensure a hassle-free experience.
1. Returns
Due to the perishable and consumable nature of our products (such as rice, millets, and snacks), we unfortunately do not accept returns unless the product you received is:
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and your order details.
2. Non-Refundable Products
3. Refunds
Once your claim is verified and approved:
OR
Refunds may take 5-7 working days to reflect in your account, depending on your bank.
Contact Us
For any return or refund concerns, please email us at [Support
Email] or call [Phone Number] within 48 hours of receiving your
order.
Thank you for supporting our local farmers and sustainable
products!