Indrayani Rice

Directly Farmers to You !

• Naturally cultivated in Koyna region

• Soft, aromatic, and nutritious

• Ideal for daily meals, khichdi, and rice-based dishes

• No chemicals, no polishing — 100% natural

At Koyna's Heritage, we take pride in offering authentic, locally sourced products. Your satisfaction is important to us, and we aim to ensure a hassle-free experience.

1. Returns Due to the perishable and consumable nature of our products (such as rice, millets, and snacks), we unfortunately do not accept returns unless the product you received is:

• Damaged during transit

• Incorrect or not as per your order

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and your order details.

2. Non-Refundable Products

• Opened or used products

• Products damaged due to improper handling after delivery

• Orders placed by mistake

3. Refunds Once your claim is verified and approved:

• You can opt for a full refund to your original payment method

OR

• Choose to receive a replacement product at no extra cost

Refunds may take 5-7 working days to reflect in your account, depending on your bank.

Contact Us For any return or refund concerns, please email us at [Support Email] or call [Phone Number] within 48 hours of receiving your order.

Thank you for supporting our local farmers and sustainable products!